AI, Induced Demand and the Shape of Work
Work is getting faster, but it is not getting lighter. As AI expands capacity across organisations, the system begins to reorganise around what has become easier. Induced demand offers a way of understanding why behaviour shifts, and why pressure does not disappear, it redistributes.
Voluntary A.I. Safety Standards: Shaping the Future of Responsible Innovation
Australia’s Voluntary A.I. Safety Standards signal a shift from possibility to responsibility. This piece reflects on Australia’s Voluntary A.I. Safety Standards, introducing key takeaways and a supporting slide deck that explore responsible innovation, human-centred design, accountability and key leadership and design principles that should guide responsible innovation.
Transforming Healthcare: Trust, Technology, and User-Generated Experience in the AI Era
Trust, technology, and lived experience rarely meet in healthcare. This piece explores how AI, design thinking, and user-generated lived experience content could reshape healthcare, examining trust, knowledge creation, and the role of human experience in future health systems..
Empathy and Anthropomorphic Design: A Bold Vision for Healthcare Transformation
From smartphones to smart homes, technology increasingly mirrors human behaviour. This piece explores empathy and anthropomorphic design as a lens for reimagining healthcare, examining how emotionally intelligent, human-centred technologies could transform care experiences, systems, and preventive health if they were treated as core infrastructure.